IELTS Examination Centre

There are two IELTS modules to choose from:

IELTS Academic

This module is for those who want to study at undergraduate or postgraduate level, and for those seeking professional registration.

IELTS General Training

This module is for those who want to migrate to an English-speaking country (Australia, Canada, New Zealand, UK) and for those wishing to train or study at below degree level.

Note: before registering for an IELTS test, check with the organisation that has asked you to take the test which module you need to select.

This booklet contains important information to help you prepare for the IELTS test.

• IELTS - Information for Candidates Booklet (PDF)

Upcoming Events

After taking your IELTS exam you can view your provisional results on the IELTS website. Please note the preview of your IELTS result cannot be used as official confirmation of your test result.

Your provisional result is available online approximately 13 days after your test date and will remain available for the two years that they are valid.

IELTS Online Results Page

If you are unhappy with your exam results you may request an enquiry on your results on any or all of the exam subtests. You must request an enquiry within six weeks of the exam date or four weeks from the day the results are issued. There is a $230 fee for enquiries which is refunded if results increase. Enquiries take 2 to 21 days to be processed and returned.

Click here to fill out the form to enquire about your IELTS results (PDF - 0.1MB)

If you are living in Christchurch, you will need to collect your IELTS results from Central Academic Records in A block at the City campus (they are next to where the registration desk was located on exam day). You will need to bring photo ID with you. You may collect your results between 1:30 pm and 4:30 pm on the thirteenth day, or between 8:30 am and 4:30 pm on weekdays in the following weeks.

See our Campus Map for directions (PDF 0.1MB).

If you live outside of Christchurch, are returning to your home country, your results will be posted to you. Please ensure the address we have is your correct postal address.

We can send additional copies of your Test Report Form directly to recognising organisations. To apply for this please fill out the form below with your details and the details of the recognising organisation you would like it to be sent to. We will also need to see your passport before we can send the Test Report Form. This service is free of charge for the first five additional copies, however please note that if you would like the additional copy(ies) to be sent by courier you will need to cover the courier fees.

Click here to fill out the form for additional test report forms (PDF)

If you request a transfer or refund more than one week prior to your exam date, acceptance is automatic. Candidates who seek to cancel their registration or transfer test dates within the one-week period prior to the test date will only receive a refund or transfer if they can satisfy the Administrator that their ability to sit the test has been affected by illness or serious cause. Serious causes include:

• illness – e.g. hospital admission, serious injury or illness (does not include minor illness such as a mild cold)
• bereavement – death of a close family member
• hardship/trauma – victim of crime, victim of a traffic accident
• military service

Please click here for the Request for Refund or Test Date Transfer form (PDF 0.1MB)

Making changes to a test booking:

• Test takers can change their test date, or module, only once, free of charge, any time up until the test date (subject to availability).

Refund eligibility:

• Cancellation 14 days or more before a test, receive a full refund
• Cancellation 7 to 13 days before a test, receive a 50% refund
• Cancel less than 7 days before a test, no refund applies

If your application is approved, you must select a test date within the next three-month period. This will be approved by the administrator, depending on availability for the selected test date. There may be limited availability for test dates in the first five-week period. If you wish to transfer to a test date more than three months away, you should apply for a refund and then re-apply for the test.

Our IELTS Test Centre is committed to providing the highest standard of customer service for every test taker. We want to hear from you if you feel we haven’t met your needs. All feedback and complaints are taken seriously and help us to improve our service, and your experience. If you have any feedback, or a complaint, please email us at nz021.ielts@ara.ac.nz.